Harassment Investigator Training
During this two-to-three day training, participants get
the opportunity to clarify their role as investigators, learn about
the sensitivities involved in conducting a harassment investigation
and master the art of report writing.
Conflict Resolution/Communication Skills
In these workshops, participants examine their individual
communication styles, the skills of active listening and the Conflict
Cycle. Participants practice dealing with defensiveness and giving and
receiving feedback using case studies or real-life situations, where
Coaching Skills for Managers
In this workshop, managers will learn appropriate coaching
skills such as questioning, goal setting, self management and delegation
so that they can encourage employees to reach their potential.
Managing Productive Meetings
Successful meetings depend on the ability to plan an agenda, keep the group on track, manage emotion and ensure everyone participates. This workshop reviews the active listening skills necessary for facilitating productive meetings and gives participants the opportunity to practice those skills in a mock-up meeting format.
We have designed a series of half and one-day workshops which can be adapted to meet your needs. The following subject areas are covered:
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