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Mediation is a process which facilitates conflicted parties into reaching a resolution in a safe and trusting environment. The mediator spends as much time as possible building a neutral, non-judgemental relationship with the individuals before bringing them together. Our goal is to get to a deeper understanding of the needs and interests of the parties so that a workable solution can be found. After the mediation, follow up is important to check on progress and offer any additional support. Mediations may be necessary when:
  • two employees need a deeper understanding of each other's perspective and a solution to their historically conflicted communications
  • employees involved in a harassment complaint need an alternative mechanism to resolve their issues

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PO BOX 95077, RPO KINGSGATE, VANCOUVER, BC  V5T 4T8   604.669.6757   learningworks@telus.net
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